Acceptable File Formats and File Sizes

Images

Acceptable File Formats: JPG, GIF, PNG

Maximum File Size: 1 MB

Maximum Width/Height: 600px / 600px

For changing file format and resizing, we recommend a free online tool: http://image.online-convert.com

Videos

Acceptable File Formats: WMV, 3GP, AVI, MOV, MP4, MPEG, FLV, SWF, MKV

Maximum File Size: 75 MB

If using a mobile device, we recommend a good Wifi connection instead of 3G for video uploading. Please contact support if an error occurs.

For changing file format and resizing, we recommend a free online tool: http://video.online-convert.com